Terms of Service

• Respondents install the extension and answer paid surveys while an AI chat site is generating a reply. Part A applies to you.
• Brands commission surveys and receive results. Part B applies to you. If you sign up for a company, you confirm you can bind it to these terms.
• Everything else applies to everyone. Our Privacy Policy explains how we handle personal data and forms part of these terms.

1. About these terms

Eligibility. You must be at least 18 and live in [Countries]. You must give accurate information and keep one respondent account per person. Features, survey volume and pay rates may change.

Accepting. You accept these terms by clicking “Got it” in the extension, by creating an account, or by placing an order. If we make a material change, we will tell you in the extension or by email at least 14 days before it takes effect. A change to what the extension reads or stores also asks you to accept again before the extension does anything else. If you keep using the Service after a change takes effect, you accept it.

Part A. Respondents

A1. How surveys work

When a supported AI site takes more than a few seconds to answer, the extension may offer a short survey with its payout shown up front. You don’t have to take any survey. You can pause offers at any time, and you can leave a survey and resume it later.

Some surveys start with screener questions. If you don’t qualify, the survey ends and you may receive a smaller thank-you payment instead of the full payout. We match surveys to your profile answers, so keep them accurate.

A2. Earnings

• When you earn. You earn a survey’s payout only when you complete it and its answers pass our quality checks. Nothing is earned for a survey you start but don’t finish.
• Pending, then available. New earnings are pending for a review period (currently up to 7 days, shorter for respondents with a good record) before you can cash them out.
• Demo credit. Demo or practice surveys are labelled as such. They pay demo credit, which has no cash value and can never be withdrawn.
• Bonuses, referrals and tips. These are discretionary, are capped, and may change or end at any time. You can’t refer yourself, refer an account that shares your device or payout destination, or create accounts to collect bonuses.
• Limits. We may set daily and weekly earning limits, which depend on your account level.
• Not a job. Answering surveys is optional and occasional. It does not make you our employee, contractor or agent, and nothing here promises any amount of work or income.

A3. Quality and fairness

We run quality checks on every paid survey, including attention questions and answer timing. If your answers fail a check, or look careless, automated or dishonest:

• that response may not be paid and is not delivered to the brand;
• you may receive a strike. Two active strikes pause paid surveys, and three remove you from paid surveys. Strikes expire over time, and you can ask us to review one.

We may hold, reverse or cancel earnings that come from fraud, duplicate accounts, bots, scripts, or anything else that breaks these terms. This includes earnings already marked available. We may also reverse earnings if a brand’s payment for that survey is refunded or charged back, as described in section A4.

A4. Cashing out

• Payout partners. Cash-outs are sent through a third-party payout service. Its own terms apply, and it may ask you for identity or tax details. We never see your bank, card or tax ID numbers.
• Requirements. To cash out you need a confirmed email address, a minimum available balance (currently $10), an account in good standing, and any checks we or the payout partner require. Large or unusual cash-outs may be reviewed before they are sent.
• Errors. If we pay you more than you earned, we may deduct the difference from future earnings.
• Refunds and chargebacks. If a brand’s payment is refunded, earnings that are still pending for surveys started after the refund become demo credit.
• Currency. Amounts are in US dollars. The payout partner may convert currency at its own rates.

A5. Taxes

You are responsible for any taxes on what you earn. We or our payout partner may need your tax information, and may have to report payments to tax authorities. If that information is required and you don’t provide it, we may hold cash-outs until you do.

A6. Closing your account

You can stop using Beewhile at any time by uninstalling the extension, and you can ask us to delete your account. Available earnings of at least the cash-out minimum can be withdrawn first. Pending earnings, balances below the minimum, and demo credit are forfeited when the account is deleted.

If we close the Service, we will give at least 30 days’ notice so you can cash out available earnings.

Part B. Brands

B1. Orders

You build a survey, choose an audience, and submit it for review. During the beta we review every survey by hand. We may edit, send back or decline any survey, and a survey goes live only after we approve it and you pay. We don’t guarantee how fast a survey fills or that it will reach the number of completes you asked for.

B2. Price and payment

• Quote. The price comes from the published pricing in effect when you submit: a rate per question, multiplied by a band set by how much of the panel matches your audience. We calculate it on our servers and lock it when you submit. Open-text questions count as two. Screener questions and our quality checks are free.
• Payment. You pay the approved total in advance through our payment processor (currently Stripe), whose terms also apply. Prices exclude taxes; you pay any applicable taxes.
• What you pay for. You pay for completed responses that pass our quality checks. Responses that fail a check are replaced at no cost. Part of the price covers thank-you payments to people your screener turns away.
• Unused amounts. When an order closes, any prepaid amount for completes we didn’t deliver, and any unused screen-out reserve, becomes a credit toward your next order. Credits are not refunded to your card unless the law requires it or we agree in writing.
• Refunds and chargebacks. If you request a refund or dispute a charge, we pause the survey. Credits that came from a refunded or disputed order are cancelled. We may suspend your account while a dispute is open.

B3. Your survey content

You are responsible for your questions, images and other materials, and you confirm you have the rights to use them. Surveys must not:

• ask about health, religion, politics, sexuality, ethnicity, union membership, precise location or detailed finances, or otherwise collect sensitive data;
• ask for names, emails, phone numbers or other contact details, or try to move respondents off Beewhile;
• sell, advertise or link to products, or be a sales lead form disguised as research;
• be deceptive, discriminatory, defamatory, unlawful, or aimed at anyone under 18;
• include malware, tracking, or anything that breaks the policies of Chrome or the AI sites the extension runs on.

You give us a licence to host, display, adapt and deliver your survey content to respondents as needed to run your order.

B4. Results and respondent privacy

You receive answers to your survey and audience breakdowns. We never give you respondents’ names, emails or account ids, and groups smaller than our privacy threshold (currently 5 people) are hidden. You agree not to try to identify, contact or re-identify any respondent, including by combining filters, by linking results with other data, or through targeting narrow enough to single someone out. You may use results for your internal research and may publish aggregated findings. Results are opinions from a self-selected panel of AI users, not a representative sample, so treat them that way.

If you break this section, we may delete your results, close your account without refund, and take any other remedy available to us.

2. Acceptable use

Whoever you are, you must not:

• use bots, scripts, emulators or automation to take surveys, sign up or call our services;
• create or control more than one respondent account, share an account, or use someone else’s identity, email, phone or payout destination;
• give false profile or verification information, or answer randomly to finish faster;
• probe, scrape, reverse-engineer or overload the Service, get around rate limits, quality checks or security, or access data that isn’t yours;
• use the Service to break the law, or to harass, deceive or harm anyone.

We may investigate suspected misuse, and we may suspend or close accounts, hold or reverse earnings, cancel orders and report unlawful activity.

3. AI sites and other third parties

The extension runs only on supported AI chat sites (currently chatgpt.com and claude.ai). Beewhile is not affiliated with, endorsed by or sponsored by OpenAI, Anthropic or Google.

• Your use of those sites is governed by their own terms. You are responsible for following them.
• Those sites change often. When they do, wait detection can stop working until we update it. We may stop offering surveys on any site at any time, including immediately if a site asks us to or its terms require it.
• Payout services, payment processors and other third-party services have their own terms, and we are not responsible for them.

4. Ownership, disclaimers and liability

Ownership. We own the Service, including the extension, the website, the Beewhile name and the bee. We give you a personal, revocable, non-transferable licence to use them under these terms.

• Survey answers: you give the brand that commissioned the survey, and us, a perpetual licence to use your answers as described in the Privacy Policy.
• Results: a brand owns the results it paid for, subject to section B4.
• Feedback: if you send us feedback, we may use it freely.

Disclaimers. The Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We don’t promise that the Service will be uninterrupted or error-free, that wait detection will be accurate, that any number of surveys will be available, or any particular result for a brand.

Limitation of liability. To the extent the law allows:

• No indirect losses. We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data.
• Cap. Our total liability for any claim is limited to the greater of (a) what you paid us, or what we paid you, in the 12 months before the claim, and (b) US$100.

Some places don’t allow these limits, so they may not apply to you. Nothing in these terms limits liability that can’t be limited by law.

Indemnity. Brands will defend and compensate us against claims arising from their survey content, from their use of results, or from breaking section B4. Respondents will do the same for claims arising from fraud or from breaking section 2.

5. Ending, disputes and general terms

Ending. You may stop at any time. We may suspend or end your access if you break these terms, if the law requires it, or if we stop offering the Service. If we end your access without cause, available earnings above the cash-out minimum stay withdrawable for 30 days. Sections A4–A5, B2–B4, 4 and 5 survive.

Disputes. Please contact us first; most issues are resolved quickly.

Governing law. The laws of [State], USA, excluding its conflict-of-law rules, unless your local consumer law says otherwise.

General. These terms, the Privacy Policy and any order confirmation are the whole agreement. If a provision is unenforceable, the rest still applies. If we don’t enforce a term, that doesn’t waive it. You may not transfer these terms; we may transfer them as part of a merger, acquisition or sale of assets. Neither of us is liable for delays caused by events beyond reasonable control.

Contact. [Company], [address]. Email: [support@domain]. Privacy: [privacy@domain].